At Games Galore KE, accessible from https://gamesgalore.co.ke, protecting the privacy of our visitors and customers is one of our top priorities. This Privacy Policy outlines the types of information we collect, how we use it, and the strict steps we take to protect it.
If you have any questions or require more information about our Privacy Policy, feel free to contact us via email at info@gamesgalore.co.ke.
1. Information We Collect
When you interact with our website or make a purchase, we collect necessary personal information to process your transactions and improve your experience. This includes:
- Order Information: Name, billing address, shipping address, phone number, and email address provided during checkout.
- Account Information: Login credentials if you create a customer account on our platform.
- Log Files: Standard internet data collected by our hosting providers, including IP (Internet Protocol) addresses, browser type, Internet Service Provider (ISP), date/time stamps, referring/exit pages, and click activity. This information is not linked to anything personally identifiable.
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Process, fulfill, and deliver your orders.
- Communicate with you regarding order confirmations, tracking updates, and support inquiries.
- Understand and analyze how you use our website to optimize the shopping experience.
- Detect, prevent, and mitigate fraudulent transactions or unauthorized activity.
3. Cookies and Web Beacons
Like most modern e-commerce websites, Games Galore KE uses cookies to store visitor preferences, record user-specific information on which pages are accessed, and customize our website content based on your browser type or other technical inputs. You can choose to disable cookies through your individual browser settings if you prefer.
4. Third-Party Data Disclosures
We respect your privacy and do not sell, trade, or rent your personal data to outside parties. We only share information with trusted third-party service providers strictly necessary to operate our business, such as:
- Payment Gateways: To securely process payments during checkout.
- Courier and Delivery Services: To transport and deliver your purchases to your physical location.
5. International Data Rights (CCPA & GDPR)
We ensure all users understand their data protection rights. Depending on your jurisdiction, you are entitled to the following:
- The Right to Access & Rectification: You can request copies of your personal data or request corrections to inaccurate information.
- The Right to Erasure: You can request that we delete your personal data under certain conditions.
- The Right to Object/Restrict Processing: You have the right to object to or restrict how we process your personal data.
If you would like to exercise any of these rights, please contact us. We will respond to your request within one month.
6. Children’s Information
Protecting children while they use the internet is extremely important to us. Games Galore KE does not knowingly collect any personally identifiable information from children under the age of 13. If you believe your child has provided this information on our website, please contact us immediately, and we will promptly remove it from our records.
7. Online Privacy Policy Only
This Privacy Policy applies only to our online activities and is valid for visitors to our website regarding information shared or collected online. It does not apply to information collected offline or via channels other than this website.
8. Consent
By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.
9. Business Contact & Verification Details
For any privacy-related concerns or to exercise your data rights, you can reach out directly to our verified business operations:
- Physical Address: Veteran House, 8th Floor, shop 807, Moi Avenue
- Phone/WhatsApp: 0790008326
- Email: info@gamesgalore.co.ke